Direct-to-family support in Orillia

Support that
moves with you.

Flexible, one-to-one respite and community support shaped around the person, their routine, and what matters to their family.

  • Child and Youth Care informed
  • Person-centred
  • Non-medical support
Support that fits real life River Winds Support Services logo showing a river, trees, wind and two people
Based in OrilliaServing nearby communities

Individualized support

Stronger connections

Choice and independence

Support options

Practical help, built around real life.

Every arrangement starts with a conversation about routines, preferences, goals, safety, and the kind of support that would make the biggest difference.

01

Family respite

Reliable one-to-one support that gives family caregivers planned time to rest, attend appointments, work, or take care of other responsibilities.

  • Support in familiar routines
  • Meaningful, preferred activities
  • Clear expectations before each booking
02

Community support

Calm, encouraging support for participating in the community at a pace that respects comfort, choice, and individual goals.

  • Recreation and local activities
  • Appointments and planned outings
  • Confidence and community connection
03

Routines & life skills

Consistent guidance with everyday routines and practical skills, using the strategies and expectations already established by the person and family.

  • Daily routines and organization
  • Household and independent-living skills
  • Choice, dignity, and gradual progress

Current scope: River Winds is a direct-to-family service. It does not provide agency staffing, nursing, clinical treatment, or emergency response.

The River Winds approach

Calm presence.
Clear communication.
Respect at every step.

Good support is not about taking over. It is about listening closely, understanding what works, and helping each person participate in their own life with greater confidence.

Person-centredPreferences and goals guide support.
Trauma-assumedSafety, predictability, and dignity matter.
Family-informedFamilies know what works day to day.
Strength-basedBuild on ability, interest, and progress.

Getting started

A clear beginning, without the pressure.

The first message is simply to understand what you need and whether River Winds is a suitable fit.

  1. 1

    Share the basics

    Tell us the general support need, preferred schedule, and location. Detailed personal information is not needed yet.

  2. 2

    Meet and plan

    Discuss routines, communication, goals, safety considerations, and what a successful visit should look like.

  3. 3

    Confirm in writing

    Agree on scope, schedule, rate, travel, cancellation terms, and service expectations before support begins.

Straightforward pricing

Pricing shaped around your support plan.

Rates may depend on the support requested, schedule, location, and travel. Contact River Winds for clear pricing before making any commitment.

Pricing and availability
Let’s talk

Send us a text or email with your general support needs, preferred schedule, and approximate location.

Contact us for pricing

Common questions

A few helpful answers.

If your question is not covered here, a short text or email is the easiest next step.

Who can inquire about support?

River Winds welcomes direct inquiries from families seeking one-to-one, non-medical respite or community support. Fit is considered individually based on needs, goals, location, schedule, and safety.

Is River Winds a staffing agency?

No. River Winds works directly with families. Agency and group-home staffing are not part of the present service.

Can funding be used for the service?

Funding rules vary. Families should confirm eligibility and reimbursement requirements directly with their Passport, SSAH, or other funding program. River Winds does not guarantee reimbursement.

What should I include in my first message?

Please share only your name, preferred contact method, general support need, approximate location, and schedule. Do not email health records or other sensitive personal documents during the initial inquiry.

Start a conversation

Tell us what would make life a little easier.

Reach out for a brief, no-pressure conversation about your general support need, preferred schedule, and whether River Winds may be a good fit.

Your privacy matters. For the first inquiry, please share only basic contact and scheduling information—not diagnoses, medical records, or other sensitive documents.